bd336's Privacy Policy

1 What data we collect

When opening an account and using services at bd336, we may collect the following types of information:

A. Identity Information

We store the information you provide when completing the registration process. This includes:

• Full name
• Date of birth (for age verification)
• Valid email address
• Mobile number
• Residential address

B. Identity Verification Information

To keep account verification and financial transactions secure, we may request a copy of an identity document (national ID card or passport). This information is used only for the necessary verification process.

C. Financial Information

Transaction details are recorded when depositing or withdrawing via bKash, Nagad, Rocket, Upay, and bank transfer. Full account numbers for payment methods are not stored on our servers — only the necessary identifying details are retained.

D. Automatically Collected Information

The following information may be collected automatically while you browse the platform:

• IP address and device type
• Browser and operating system information
• Page visit history and session duration
• Referral source (where you came from before visiting the site)

2 How data is used

bd336 uses collected data only for the following purposes:

Account Management

The information provided is used to create, verify, and manage your account. This data is essential for maintaining account security and preventing unauthorized access.

Processing Financial Transactions

Financial information is used to process deposit and withdrawal requests, maintain transaction records, and prevent potential fraud.

Providing Customer Support

Our 24/7 live chat and email support team may access the necessary information to resolve issues related to your account. This access is strictly controlled and monitored.

Ensuring Responsible Gaming

By monitoring gameplay patterns, potentially problematic behavior is identified and timely assistance is provided. This data is used for the well-being and protection of users.

Platform Improvement

Analytical data is used to improve the overall user experience, add new features, and fix technical issues.

3 Sharing data with third parties

bd336 never sells your personal information or transfers it to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

Payment Processors

The necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, and Upay. These service providers are governed by their own privacy policies.

Technology Service Providers

We work with certain technology partners for hosting, data analytics, and security services. These partners operate under strict confidentiality agreements and may only use data for contracted work.

Legal Obligations

If a lawful instruction is received from a competent authority, or if it is required as part of a legal process, we may be obliged to disclose the relevant information. In such cases, only the minimum necessary information will be shared.

Fraud Prevention

If there is suspicion of serious fraud or money laundering, it may be necessary to notify the relevant authorities. Ensuring the protection of users is part of our responsibility.

4 Data storage and security

To ensure the security of your data, bd336 applies industry-standard technical and organizational measures.

Encryption Technology

All sensitive data is transmitted using SSL (Secure Socket Layer) encryption. This ensures that no third party can read any information exchanged between you and our servers.

Access Controls

Only staff members for whom access to your personal data is essential to their work are permitted to access it. All access is logged and regularly audited.

Data Retention Period

Data is retained for as long as the account is active and for the period required to meet legal or regulatory obligations. Even after an account is closed, certain data may be retained due to legal accountability requirements.

In the Event of a Security Breach

If a data security breach occurs for any reason and it affects your information, we will notify you as quickly as possible and take protective measures.

5 Cookies & Tracking

What Are Cookies?

Cookies are small text files that your browser stores on your device when you visit our website. They help improve the user experience and maintain site functionality.

Types of cookies used by bd336

• Essential cookies: Required to maintain login sessions, ensure security, and support the platform's core functionality.
• Functional cookies: Used to remember your preferences (such as language selection).
• Analytics cookies: Collect aggregate (non-personal) data to understand site usage patterns.

Cookie Controls

You can disable cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may disrupt some core site functionality, such as maintaining login sessions.

6 Your rights as a user

bd336 believes you should have full control over your own information. You have the following rights:

Right to Access

You may request to know what information we hold about you. After receiving this request, we will provide the information within a reasonable time.

Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Many details can be changed directly from your account settings.

Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some data may be required to be retained due to legal obligations, ongoing disputes, or security reasons.

Right to Object to Processing

You may object to the processing of your data for specific purposes. In particular, requests not to use your data for marketing messages will always be respected.

Right to Data Portability

You may request a copy of the data we hold about you in a commonly used format, making it easier to transfer to another service if needed.

To exercise any of the above rights, contact us directly. We will endeavor to respond within 30 business days.

7 Protection of Minors

bd336 is for users aged 21 and over only. We do not knowingly collect or process data from anyone under the age of 21. Age verification is mandatory during registration.

If we become aware that a minor's information has accidentally entered our system, that information will be deleted immediately and the associated account will be closed.

If a parent or legal guardian discovers that their minor child has registered on our platform, please contact us immediately.

8 Policy Changes

bd336 may update this privacy policy from time to time. This policy may be revised due to an expansion of services, new legal requirements, or technological changes.

If there are significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be shown when you log in to the site
• The "Last updated" date at the top of this page will change

Continued use of the platform after changes will be taken as your agreement to the updated policy. Visit this page regularly to stay informed about the latest policy.

9 Contact Us

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact our support team. We are able to provide assistance in both Bengali and English.

We take any privacy-related concerns seriously and aim to resolve them within a reasonable time. Thank you for your trust in bd336.